200 W. Lake Street
Weekdays 7:30am - 4:00pm
Dock Closes at 3:30pm
Welcome to the heart of CSU logistics! Receiving serves as the essential hub where packages, materials, and supplies converge to support the dynamic ecosystem of higher education. Committed to efficiency, security, and precision, our team plays a crucial role in ensuring that everything from research equipment to course materials arrives promptly and safely, enabling the smooth operation of our institution. Whether it’s a delivery for a lecture hall, state-of-the-art equipment for groundbreaking research, or new computers for writing many papers, we’re here to manage it all with professionalism and dedication. This is where parcels/freight and possibilities meet.
Services
Centralized Carrier Delivery - Sustainabilty & Safety
To reduce the amount of large, heavy trucks traversing our dense campus and improve our community safety, Receiving serves as the central delivery point for all package and freight carriers such as: UPS, USPS, FedEx, DHL, Amazon, OnTrac, SAIA, Old Dominion, Navajo Express, CSA Transportation, ABF Freight, ArcBest, and many, many more.
Yes – We have a truck height dock.
Yes – We have a forklift on-site.
Carrier Delivery & Processing Times
Carriers deliver throughout the day at different times. You may receive “Delivered” notifications from these carriers. Please allow us time to process and deliver those items to the campus.
All overnight or priority packages are received from the major carriers in the morning and are typically delivered to the departments by noon. Perishable packages are received throughout the day and are either delivered same day or contact is made with the receiver. All other ground shipments and freight is usually delivered within 24-48 hours depending on volume.
Campus Delivery Codes & Delivery Locations
Receiving delivers to dedicated consolidated delivery locations throughout campus and are defined by Campus Delivery Codes. It is imperative that you use the correct delivery location for your department when creating shipments or providing your address to your vendor/sender.
Student Packages - Contact University Housing
All packages destined for a Residence Hall or campus apartment is facilitated by University Housing and is not received at our facility. Please contact them for any questions regarding packages sent to students.
Track a Package
Did you know you can track your package after it has been delivered to CSU?
At CSU, we employ an advanced package tracking system to internally monitor the entire journey of all incoming shipments, from delivery to us by the carrier (UPS, FedEx, DHL, Amazon, OnTrac, and Freight Carriers) to initial processing, and through to their ultimate delivery destination. Utilize this cutting-edge tool for tracking the progress of your shipment while it is at CSU.
Request a Hold, Change Delivery Location, or Refuse a Shipment
Need to pick up your shipment at our facility, change it's destination, or ask us to refuse a shipment? We can do that!
Provided you have a tracking #, we can hold most shipments for a short period of time at our facility to allow you to pick up the package in person. We can also re-direct misaddressed shipments, or refuse a delivery for you.
This covers CSU business related shipments only. NO STUDENT PACKAGES ARE RECEIVED AT OUR FACILITY. Students should contact University Housing for information regarding their shipments.
Receiving Personal Packages
Colorado State Law & University Policy Does Not Allow For Personal Packages to be Received at Central Receiving
Following State Law and University guidelines, the University will not deliver personal packages (such as alcoholic beverages, and flowers) received at the Departments of Central Receiving. Packages that are obviously personal purchases will be held at Central Receiving for pickup by recipient.
As University business allows, notification will be attempted to the individual listed on the package label up to three times before the package is returned to sender as undeliverable. Hold requests may be made via the button below. The holding of packages is for intermittent packages only, and shall not be relied on as a usual service or benefit provided by the Departments of Central Receiving. All packages are held at the discretion of the Shipping & Receiving Manager, and CSU assumes no liability for personal packages received by Central Receiving.
Frequently Asked Questions (FAQ's)
We can deliver most items that arrive on a pallet and are delivered by freight carriers. Some shipments exceed the height of our delivery vehicles, or may pose hazards to our delivery drivers. In these cases, we refer you to Facilities Management’s Remodel and Construction Services (RCS) Labor Crew who can facilitate moving your over-sized shipment. Please note that this a Fee-For-Service and you will need to provide them with a Kuali Account # for billing.
The space available in Central Receiving is extremely limited, and we are required to move shipments out as fast as possible to ensure we have room to receive the daily shipment levels. Therefore, we are not typically able to hold shipments for more than 24 hours.
Our Warehouse Services department offers short and long term storage and may be able to accommodate such requests. Please contact them for a quote on storage services.
Due to security concerns, we do not publish the exact delivery locations where we place packages and freight. Please contact your Building Proctor to find out where the packages and freight is delivered to the building you are in.
Facilities Management Building Proctors List
Please Note: FM Building #’s are NOT the same as Campus Delivery Codes.
Receiving receives all packages & freight bound for CSU.
To ship a package, please contact our Shipping department.
Visit our Campus Delivery Code page for more information and to locate your code.
Meet The Receiving Team
Matthew Wixson
Shipping & Receiving Manager
Serving Since 2006
Matthew Wixson joined the Departments of Central Receiving team in 2006 as a non-student hourly while he attended classes at Front Range Community College acquiring his degree in Welding Technologies. In 2010 he became a full-time employee as a Delivery Driver eventually working his way into our Shipping & Receiving Technician role in the Summer of 2017. In 2020 Matthew was critical to the operational changes the Departments of Central Receiving implemented in response to the Pandemic. With his enthusiasm to support ancillary services such as Event Rentals, and his 10+ years of logistical experience at CSU, elevated him to the role of Shipping & Receiving Manager. In addition to managing the daily operations of Shipping & Receiving, Matthew also oversees our Event Rentals, Shredding Services, Lab Alcohol Services, Warehouse Services, and the PPE & Safety Supplies online store.
Paul Martin
Shipping & Receiving Technician
Serving Since 1993
Depending on the month, you will see Paul in Receiving processing all incoming parcel & freight shipments and fulfilling Lab Alcohol orders, or back at the Shipping Desk processing all outbound parcel and freight shipments for CSU.
Mike Jenkins
Shipping & Receiving Technician
Serving Since 2020
Depending on the month, you will see Mike in Receiving processing all incoming parcel & freight shipments and fulfilling Lab Alcohol orders, or back at the Shipping Desk processing all outbound parcel and freight shipments for CSU.
Kamden (CJ) Holmes
Shipping & Receiving Technician
Serving Since 2024
Depending on the month, you will see CJ in Receiving processing all incoming parcel & freight shipments and fulfilling Lab Alcohol orders, or back at the Shipping Desk processing all outbound parcel and freight shipments for CSU.
Pete Hammond
Delivery Driver
Serving Since 2006
Pete delivers and retrieves mail, packages, and freight around campus, rain or shine.
Richard Burg
Delivery Driver
Serving Since 2023
Richard delivers and retrieves mail, packages, and freight around campus, rain or shine.
Erik Simmons
Delivery Driver
Serving Since 2023
Erik delivers and retrieves mail, packages, and freight around campus, rain or shine.
Jesse Aguilar
Delivery Driver
Serving Since 2024
Jesse delivers and retrieves mail, packages, and freight around campus, rain or shine.
Sydney Baker
Jordan Cornejo
Jackson Crocker
Natalie Lawrence
Kyle Shelter
Primary Services
Location & Hours
200 W. Lake Street
Fort Collins, CO 80523-6011
(970) 491-1595
[email protected]
Open Weekdays
7:30am to 4:00pm
Dock Closes at 3:30pm
Excluding University Holidays